Description based on the Specified Commercial Transactions Act
- Store name
SANPO ONLINE
- Seller Name
Sanpo Create Co., Ltd.
- Sales Manager Name
Junpei Niihara
- location
730-0036
Sanpo Building 5F, 6-51 Fukuromachi, Naka-ku, Hiroshima City, Hiroshima Prefecture- contact address
Phone: 082-298-7077 (Reception hours: 10:00-18:00)
Email: sanpo-online@sanpocreate.comClosed: Every Sunday, New Year's Eve, and the first three days of the New Year
- Sales price
Based on the price displayed on the product detail page
- Required fees other than the product price
Shipping fee: Courier 650 yen (tax included) Okinawa and Hokkaido only 850 yen (tax included)
Yu-Packet: 300 yen (tax included) nationwide
*Free shipping for orders over 6,000 yen (tax included) *Due to campaigns, etc., shipping may be free regardless of the total amount.- payment method
・Credit cards (VISA, Mastercard, JCB, AMERICAN EXPRESS, Diners, Discover)
Installment payments (3, 5, 6, 10, 12, 15, 18, 20, 24 installments)
Revolving payment
・PayPay
・Rakuten Pay
・Merpay
・Paidy
- Payment period
Payment will be made when the order is completed.
Payment times are based on various payment cycles.- Product delivery
Delivery company: Sagawa Express (home delivery service), Japan Post (Yu-Packet)
If no delivery date is specified, your order will be shipped within 1 to 3 business days after confirmation.*Pre-order and made-to-order items will be shipped at the time displayed on the product details page.
- Returns and Exchanges
If the product is faulty or sent by mistake, we will exchange it for a good product.
If you wish to return a product, we will only accept it if you apply within seven days of receiving the product using the method specified by our company and if the conditions specified separately are met.
For details, please see " Returns and Exchanges ".Any costs associated with returns due to customer reasons will be borne by the customer.
We cannot accept exchanges due to customer convenience.